Lifetime Limited Warranty
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Go ahead and request a personalized free no obligation quote today, you will be glad you did.
You want a tub that lasts years — we build tubs, showers, and conversion kits that last a lifetime.
Each part that goes into a Walk-In Tubs Fraser Valley’s product is high quality; they were sourced with safety and reliability in mind. That’s why we offer the best warranty possible. The tub and all components are warrantied for life, and all the electrical is warrantied for 5 years.
WHAT TO KNOW BEFORE BUYING
All Fraser Valley Walk-in Tubs automatically come with a lifetime limited warranty. “Lifetime” sounds great, but what does “limited” mean? The warranty covers all components that break or malfunction. However, as you would expect, the warranty does not cover damage due to misuse of our products. (In other words, don’t let the kids draw on your tub with permanent marker because we can’t cover that.)
ALL COMPONENTS ARE COVERED, INCLUDING:
Stainless steel frames
Aluminum door and frame
High-flow faucets and shower wands
Optional add-ons from Safety
Bath Walk-in Tubs
HOW TO MAKE A WARRANTY CLAIM
So you’ve made a purchase and activated your warranty — what happens if something does stop working the way it should? We’re proud of our products, so if something goes wrong, we want to help you fix it as quickly and easily as possible. To submit a claim, simply contact us and we'll get you started right away.